The value of passion

February 13th, 2012

Every agency will claim to have passion. Passion for the agency they work for, passion for the clients you have and passion for the ones you’re keen to win.

Passion is the difference between a great idea, and a great idea that delivers results. A team member willing to go the extra mile because they want to and not because the agency contract included the sale of their soul.

Today TedX Manchester began with a forward by former Radio One journalist and XFM presenter Mary Anne Hobbs on how passion took her from Garstang to become one of the most influential music journalists in the UK.

From living in a bus for 12 months with a band and surviving on one bag of chips a day to begging editors to get her first break in writing.

Passion, often considered a puff word on a CV, is increasingly under valued and yet passion can transform the impossible dream into a living reality.

Social media: for good or evil?

August 9th, 2011
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The riots on the streets of London over the past few nights have chilled us – how can our fellow citizens wreak havoc on their community? Where has morality gone? What fresh horror will tonight bring?

Yesterday, the police blamed social media – highlighting how Facebook, twitter and BlackBerry Messenger have all been used to help organise attacks and keep rioters ahead of the police.

This 21st century equivalent of shooting the messenger, the police statement ignores the reasons behind why people are rioting and highlights how much the police needs to get a grip on how the way people are communicating has had a significant impact on society.

Today, we’ve been cheered by the communities set up to encourage people to take to the streets and reclaim the pavements, roads and buildings as they clean up and start the rebuilding process. We’ve just watched an interview on BBC News with a man from Birmingham explaining he set up his clean up action group because he felt this was his town too.

So is social media a force of good or evil? The answer … well neither. Social media simply is a way of communicating. It’s what’s being said that makes the difference.

Brands have been quicker to realise that they need to understand what’s being said and to act or react accordingly – now is the time for the police to stop making vague statements and listen, learn, and act.

Could you be our next PR Apprentice?

May 10th, 2011
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Junior PR, Public Relations, Account Executive,
Graduate, Account Manager, Social Media, PR jobs

Manchester

Up to £15,000 plus bonus and other benefits

Democracy PR is an inventive agency based in Manchester offering companies the unique combination of traditional public relations and digital marketing services across the North West.

Jennifer O’Grady is our Founder and Managing Director. She is pleased to take full responsibility for the development of your career in PR. Jennifer promises to provide a lively working environment where you will make the best use of your strengths in our rapidly growing agency.

  • Jennifer is fully aware of your need to grow as a professional.
  • She will commit significant effort to help you enhance your natural PR talents.
  • She knows you have the desire, tenacity and commitment to succeed in this exciting industry. It is her goal to provide you with the resources you need to gain the satisfaction of realistic personal and professional development.

Our first PR Apprentice was shortlisted for the North West CIPR Young Outstanding Communicator Award. Read what happened to Charlie in her first year as apprentice here. Or check out what our newest PR Apprentice Fraser had to say after his first day.

To apply, please send a one page CV to J.OGrady@democracyPR.com. She will contact you to explain what happens next. Jennifer pays careful attention to your wishes in tailoring the role to your skills and aspirations.

 

UPDATE 6 JUNE 2011: We received more than 60 applications for the PR Apprentice role and we’re in the process of interviewing candidates who have been successfully shortlisted. Fingers crossed we’ll be introducing our new PR Apprentice next week!

Tweet and be damned

May 9th, 2011
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Last week, agency friend Steve Kuncewicz, IP lawyer at Gateley ran a workshop for clients and staff about the impact of the ASA on online content. Today, he shares with us his thoughts on Twitter and the Super Injunction.

In the latest twist to the ongoing and very public row over whether or not celebrities should be able to obtain so-called “Superinjunctions” to restrain the press from reporting on details of their private lives, a Twitter User has apparently posted details of the parties involved in six superinjunctions over the course of the weekend.

The Twitter Account “@injunctionsuper” was set up in the name of “Billy Jones” on 8 May and has only posted six updates, but is already being followed by nearly 23,000 people. Some of the celebrities named, including socialite Jemima Khan, who is alleged to have obtained a superinjunction to stop details of her affair with a well-known TV presenter going public, have already gone on record to deny having obtained the Court Order, but this doesn’t appear to be doing anything to stop the online rumour mill.

Superinjunctions have never been far away from the news over the last few weeks even though they have had to fight for headlines with coverage of the Royal Wedding and the death of Osama Bin Laden.

Andrew Marr was the most recent public figure to admit that he had obtained a “Superinjunction” in 2008 to protect his family’s privacy by suppressing reports of his affair with a fellow journalist, and Twitter has been flooded with rumours after glamour model and Celebrity Big Brother winner Imogen Thomas won the right in the High Court to protect the anonymity of a premier league footballer with whom she was alleged to have had an affair. Many members of the Twitterati already have a very good idea of who he is, and @injunctionsuper claims to have removed all doubt over the course of the past 24 hours.

These cases, along with David Cameron’s recent public “unease” over Judges creating “a sort of privacy law whereas what ought to happen in a parliamentary democracy is Parliament, which you elect and put there, should decide how much protection do we want for individuals and how much freedom of the press and the rest of it” and the recent decision by Mr. Justice Eady in OPQ v BJM that saw him issue a “Contra Mundum” injunction enforceable worldwide and in perpetuity to prevent the publication of ‘intimate photographs’ of a married public figure after a woman tried to sell them for a ‘large sum of money’ have reignited debate over how far the UK’s developing privacy law should be able to restrict freedom of the press.

There are, as always, two sides to this argument – on the one hand, celebrities are increasingly turning to the law of privacy to suppress negative coverage, severely limiting the freedom of the press and depriving the public of information about which they may feel they have a ‘right to know.’

On the other, the press are also increasingly running stories which have nothing to do with ‘the public interest’ to fill column inches in an environment where the Press Complaints Commission is seen as largely powerless to take any real action to compensate a victim once a controversial story has been run. The recent “phone hacking” scandal and public apology from News International for their unlawful surveillance of several high-profile figures has shown how far the press may be willing to go to obtain a scoop.

Privacy law reached its high watermark (so far) in the now-infamous battle between Max Mosley and the News of the World in 2008 over allegations of Mosley’s involvement in a ‘Nazi orgy’ and the leaking of a video of the event online. Mosley was successful, winning damages of around £60,000 and setting out the basic ‘road map’ to the new approach to privacy law following the coming into force of the Human Rights Act in 2000.

The Human Rights Act brought the European Convention on Human Rights into English law and requires the court to take its provisions into account wherever possible. In privacy cases, the court must consider whether or not there was a ‘reasonable expectation of privacy’ in the information in question which can be protected by the Claimant’s Article 8 right to respect for private and family life (dependent in many cases upon whether or not the Claimant courted publicity) and then perform a ‘balancing act’ with the Press’ Article 10 right to freedom of expression.

The most important consideration in this balancing act is usually whether or not the information in question can be justifiably disclosed in the public interest. This does not cover information which is simply ‘interesting to the public’ and in Mosley’s case Justice Eady made the point that a publication which reveals sensitive information for the sake of ‘titillation’ or satisfying public curiosity can never be justified. In his opinion, ‘the sex life of any individual is essentially their own business.’

Even when freedom of expression sees the balancing act come down in the press’ favour, for example to expose illegal activity, to avoid the public being misled or to contribute to a genuine public debate, his will not allow the publication of ‘every gory detail’ and in particular, stories involving the sex lives of those in the public eye will normally be much harder to justify.

Nevertheless, the start of 2010 saw then-England captain John Terry at the centre of the privacy law debate after obtaining a ‘superinjunction’ banning any reporting of his alleged extramarital affair with lingerie model Vanessa Perroncel as well as any reference to the fact that the injunction itself even existed. The decision in Terry’s case came amidst increasing criticism of what was described as a ‘back door privacy law,’ and the ‘superinjunction’ was overturned after Mr. Justice Tugendhat found it to be unnecessary – the information which it covered was already relatively widely known within the sport, and in his opinion, Terry applied for the injunction more to protect his commercial interests and sponsorship deals rather than his private life.

If a claimant becomes aware of impending negative press attention and has a very strong case in either defamation or privacy against the publisher for which an award of damages would never truly compensate them if the details became public, then an, injunction may well be the only realistic option. They are not easy to obtain, ‘superinjunctions’ even less so, and are only granted in cases where allowing the publication to go ahead will cause more harm to the claimant than restraining it would do to the newspaper.

However, an injunction or ‘superinjunction’ may never truly kill a story. In December 2009, Tiger Woods obtained an injunction against the reporting of further details of his private life being disclosed in the British press in the wake of his very public fall from grace. However, much of the information and accusations in question were already available on a number of US websites accessible from the UK, leaving many commentators wondering what the point was.

Similar points have been made in relation to the OPQ Case – an injunction was made which is enforceable against the entire world and in perpetuity. This kind of order is at the absolute extremity of the Court’s jurisdiction and was granted on the basis that publication of the information protected by the order could have a very serious effect on the mental health of the Claimant and his family.

In the world of real-time commentary through social media, injunctions may be very easily undermined by the information to which they relate already being in the public domain in one form or another, as commodities broker Trafigura, Take That star Howard Donald, golfer Colin Montgomerie and Imogen Thomas have found out over the course of the last 18 months. It was for this reason that the BBC’s attempt to keep the identity of the Stig secret through an injunction failed – his real name was being widely referred to on the internet and in accounts filed at Companies House.

However, what many appear to be forgetting is what the practical effect of an order granting a superinjunction actually is. The Order will usually contain a penal notice which states very clearly that not only will the Respondents be in breach and potentially guilty of contempt if they reveal any details of the injunction, but so will any third party who is not a respondent in the proceedings but is aware of the injunction and then goes on to leak its details.

This will cover any comments made on social networks and despite what some commentators are saying this morning, anyone who publishes details on a social networking platform such as Twitter is not immune from the consequences of what they post.

“Billy Jones” may think that he is able to hide behind a false user name, but if he has posted any information on genuine superinjunctions then there is nothing to stop anyone who has obtained one applying for an order from the Court to reveal their identity, pursuing them for a breach of privacy and then applying to the Court to have them committed for contempt after breaching the terms of the Order itself.

In practical terms, the Celebrities and Public Figures involved will probably not want to spend even more in legal fees pursuing every user of Twitter – and there are a lot of them – who have repeated the rumoured details of the various superinjunctions in force. The Court, however, may respond much more favourably to contempt proceedings, especially after a recent case which saw two national newspapers convicted of contempt after posting photos of the defendant in a murder trial posing with a knife on the morning of the hearing.

Twitter as a platform is shielded from proceedings being taken against them if they immediately remove tweets which contain unlawful material when notified and take no action to vet the content of any such posts – this lack of editorial control is not only part of their business model (they could not feasibly check every tweet to ensure that it doesn’t cause a problem) but key to their defence as a “mere conduit” which makes material available over the internet but has no control over the content itself under the Electronic Commerce Regulations 2002.

The Courts will now have no choice but to really get to grips with the practical issues which social media commentary creates in ongoing proceedings, especially those which are intended to remain secret. The last few years have seen criminal cases involving obscenity in blogs, harassment and cyber-bullying through Facebook and the relatively new offence of misuse of a public electronic communications network – the notorious “Twitter Joke Trial”.

Each of these cases is a salutary lesson that although social network users can hide their presence through false profiles and may not be worth pursuing if they simply wouldn’t be able to pay damages or costs in a civil claim, they are not immune from sanction and it’s probably only a matter of time before the Twitterati are held accountable for the content which they post.

As much as @Injunctionsuper’s tweets may be interesting to the public rather than in the public interest, they may soon become very interesting to the Courts.

To keep up to date of the changes in law surrounding social media, check out his blog. If you’d like more details on future seminars, please email jennifer@democracypr.com. NB: places are limited.

Above and beyond…

April 15th, 2011
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Hi there, I’m Jess – Democracy’s work experience girl for next few weeks.

I’ve only been here for a few days but I’ve learnt quickly how Democracy go over and above the call of duty to make sure journalists and other stakeholders are aware of our clients’ latest news.

Duerr’s is a great local, family-run jam company who along with Crown Holdings have solved one of the great jam conundrums by developing a lid that’s easy to open.

But do you know how tricky it is to explain easy opening jam jars over the phone?

It’s trickier than you may think. Drawings and photos are occasionally no substitute for the real thing.

And sometimes it’s easier to show someone rather than tell.

We know Duerr’s new lids are an absolute innovation that will help everyone who has ever groggily wrestled with their marmalade jar first thing in the morning. The good people of Britain needed to know about this as soon as possible.

Democracy HQ is in Manchester (and we wouldn’t want to be anywhere else) but the big national breakfast television programme Daybreak is in London. We know there’s a slight tyranny of distance but we wanted to make sure they had the jars in their hot little hands for the show the next morning.

Rather than leaving it to chance and traffic jams, there was rock, paper, scissors in the office as to who would hop on the very next train to London and hand deliver them. Because I’m the work experience girl I knew it was inevitable that I’d be bound for London Euston.

Did I mention that was just before 3pm?

After dashing from one end of London to the other, carting Duerr’s finest through the Tube, I dropped off the precious cargo just after 6pm.

And it worked. Duerr’s new jars were being road tested and marvelled on ITV’s Daybreak. We’ve also had attention from BBC Radio, The Daily Mail and the Daily Express.

Tenacity pays off. Result!

Jess Perriam is a former content producer at ABC in Perth, Western Australia. A local radio journalist turned social media expert, Jess started her career as a weather girl on Access 31 TV. She relocated to Manchester from Oz in January.

National print, radio and TV cover the launch of Duerr’s easy open jar lid.

April 14th, 2011
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This week, Democracy got people talking about our client Duerr’s with coverage on Daybreak, The Mail, The Express and Radio 4. The revolutionary product launch – a new easy open lid – will bring an end to jam jar opening misery for millions.

Dr Hillary described the product live on Daybreak as “fantastic for people with arthritis” while beefy Adrian Chiles was concerned that his place at the family breakfast table as ‘strong man’ might be over.

Full coverage list to date (6pm, 14 April) as follows:

At 6am ….

Duerr’s Orbit cap on Daybreak from Democracy PR on Vimeo.

And again at 7am ….

Duerr’s on Daybreak, take 2! from Democracy PR on Vimeo.

Daily Mail
Daily Express
Scottish Daily Express
Radio 4 You&Yours
Radio 2 Drivetime
BBC Radio Bristol
BBC Asian Network
BBC Radio Jersey
BBC Radio Norfolk
BBC Radio Northampton
Key 103
BBC Radio WM
BBC Radio Norfolk
BBC Radio Northampton
Manchester Evening News
How Do

THE MAIL

THE EXPRESS

Busy Bees

March 29th, 2011
BusyBees

When an agency is busy it’s occasionally guilty of forgetting to practice what it preaches.

The past few weeks have been a blur of pitches, award writing, campaign implementation and recruitment, which means that we’ve been a little quieter than usual. With another nomination under our belt (watch out for updates on the How Do Social Media Agency Award), normal service is resumed!

So, for those of you who don’t follow the team on twitter, here’s a quick round up:

1) We’ve been winning some new project work – picking up an online communications brief for Henry Smith Steel and a campaign for Eisberg, the non alcoholic wine brand made by the lovely chaps at Halewood (which includes the launch of a new facebook campaign.)

2) We’re still recruiting – at account director and apprentice level. So if you’re keen to join us, then send a one page CV to jennifer@democracypr.com. Don’t rely on a recruitment agency to put you forwards (cos we don’t use them!), we know that real talent takes the time to speak to us directly and finds new ways to impress us.

3) We’ve moved in some friends. A couple of our friends from up and coming  creative agency Stiff Rowlands have agreed to pull up a chair and add a new dimension to conversations round the kettle. As they say … it might not be the Algarve, but on a sunny day in Chorlton I know where I’d rather be.

4) We’ve launched a twitter account for our new home Beech Rd. At the moment the road is the destination for the filming of Mount Pleasant, a new Sky One drama being produced by Tiger Aspect starring Sally Lindsay, Liza Tarbuck and the legendary Bobby Ball.

5) Our lovely PR Apprentice of a year Hannah has been promoted to Client Advocate, so huge congratulations to her.

I think that’s about it for now…. but expect more news (including some interesting stuff about the team) very soon.

Cash for tweets

January 10th, 2011
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News today has broken that the OFT is launching an investigation into the shady practice of celebs endorsing products on twitter in exchange for cash.

Celebrity endorsement is nothing new in the world of PR. Over the years I’ve worked with a host of celebrities. From  Atomic Kitten on the launch of Carmen Girls (secured front page of The Sun) to  George Forman and his lean mean grilling machine (made everywhere). PRs, the media and the general public understand that a celeb can be all it takes to get the column inches they need or onto the right sofa.

The problem is – the rules of twitter are different. Followers of celebrities flocked to the medium to get some one on one time with their fave celeb. Twitter is direct, it cuts through the media bullshit and allows the general public to get to know the ‘real’ personality, what they like/don’t like, what turns them on/gets them cross.

When we find out that they’re being paid to sell us stuff – we feel cheated.

Although it could be argued that the general public should wise up to the fact their favoured celeb is taking cash for 140 character advertising messages, I agree with the OFT, full disclosure is needed. If this means flagging the message with ‘ad’ or ‘spon’, then so be it.